Let AI Agents Do The Work
Machine learning finds anomalies that humans miss. Agents optimise energy, explain alarms, route tickets and polish tenant messages so operations run faster with less effort.
Trusted by Industry Leaders
Fewer surprises and less downtime
Faster decisions with clear alarm explanations
First-visit fixes thanks to better context and diagnostics
Professional tenant comms - AI expands short replies into on-brand, empathetic updates with details that matter
Fewer admin calls & emails through AI call & email routing
How It Works
Listen
Ingest live data from BMS, meters, access, weather and tariffs, plus calls and emails with tenants and vendors.
Detect
Machine learning & LLM algorithms compare signals to history and peer assets to flag anomalies, rank risk and find likely root causes.
Act
Create and route maintenance requests with procedures, grant time-boxed access, translate cryptic alarms into plain-language root causes with step-by-step actions for technicians or tenant self-fixes, send polished notifications, and keep admins in control.
Why Teams Use Fentrica AI for Maintenance & Energy
Anomaly detection & failure prediction
Leverage the power of big data. Learns the “normal” of each asset, cross-checks OEM guidelines and fleet history, and flags tiny drifts, often as little as 3% efficiency loss, before they become breakdowns. Suggests likely causes and recommended checks.
Smart alarm aggregation, one inbox
Pull alarms from BMS, meters, access and IoT into a single queue. We de-duplicate and correlate signals to uncover leaks, failing sensors and heat vs cool conflicts, then route only the actionable incidents to the right team.
Energy optimiser
Tunes HVAC and lighting to occupancy, weather and tariffs, and orchestrates solar and BESS to buy low, use or sell high. Cuts energy 10–25% without comfort drift.
Alarm explanation agent
Turns cryptic BMS failure codes into plain-language root causes with step-by-step actions for technicians or simple self-fixes for tenants when appropriate.
Voice AI agent (call automation)
Takes tenant calls, captures the issue, creates a maintenance request and routes routine cases straight to the approved vendor. Critical or high-impact cases escalate to an administrator by policy. Admins see every ticket and can step in at any time.
Tenant communication polisher
Expands short admin notes into clear, professional messages using live work order context and asset history.
Capabilities at a Glance
Anomaly detection across energy, occupancy and runtimes
Central alarm inbox across BMS/HVAC/meters/security
Root-cause narratives with confidence scores
Parts and procedure suggestions by model and history
Predictive schedules based on condition and run hours
Human-in-the-loop controls: suggest-only or auto-act
Access granted automatically based on work orders
Portfolio learning that improves with every fix
FAQs
BMS shows points and alarms. Fentrica explains them, predicts failures, creates tickets with context and access, and keeps a single audit trail.
AI models use history and peer assets to reduce noise and provide confidence scores and evidence.
No. It removes guesswork, prioritises the right work and prepares technicians to fix issues on the first visit.
In most cases no. We connect to what you already run and add the AI layer on top.
Let's talk about your buildings
Siduri 3, 11313 Tallinn, Estonia