Hospitality

Unify and Automate Guest Access, Energy and Maintenance

Reduce front desk workload, energy waste, and maintenance surprises without adding new systems.

  • Guest access starts and ends automatically with each stay
  • Energy adapts to real occupancy and schedules
  • Maintenance issues surface before guests complain
CapterraSoftware Advice

Hotel Operations Shouldn't Be This Fragmented

Today, guest access, energy, and maintenance are managed in separate systems.

Owned by different teams.
Handled reactively, often after guests notice problems.

This creates manual work at the front desk, energy waste in empty rooms, and maintenance that is disorganised and reacts instead of preventing issues.

The Reality Today

Front Desk

Maintenance Team

Management

Energy

Different teams. Different tools. No shared context.

With Fentrica

Property Management
HVAC
Access
Utilities and Metering
Cameras
Maintenance
FENTRICA

Operational Layer

Front Desk
Maintenance Team
Management
Energy

Fentrica Connects These Layers into One Operational Platform

Guest access follows each stay automatically.
Energy adapts to real occupancy and schedules.
Maintenance is digitalised and follows system behaviour, not just complaints.

Everything is visible in one place.
Monitor building systems, track maintenance work, control rooms, and manage guest issues.

Automation runs on clear rules, with full control.

With access, energy, and maintenance connected, hotels can better automate for efficiency without losing control or impacting guest experience.

Everything You Need to Manage Access, Energy, and Maintenance in One Platform

Get a real operational overview

Unified hotel operations view

Fentrica connects access, energy, maintenance, and technical systems into one operational view. Teams see what's happening across rooms and common areas, in real time.

Fewer blind spots
Faster, clearer decisions

Remove access work from the front desk

Stay- and role-based access automation

Guest access is granted automatically at check-in and revoked at check-out. Long-term access follows predefined roles and rules.

Fewer front desk interruptions
Cleaner guest experience

Stop wasting energy in empty spaces

Occupancy-aware energy control

Energy use adapts to real occupancy, schedules, and seasons. Rooms and shared areas scale up or down automatically.

Lower energy bills
Stable comfort without constant tuning

Prevent failures before guests notice

Predictive maintenance and smart alerts

Machine learning algorithms monitors systems behaviour continuously. Early deviations trigger clear, actionable alerts.

Fewer breakdowns
Less emergency maintenance

Make maintenance visible and accountable

Digital maintenance and work orders

All system information, maintenance history, schedules, and responsible vendors live in one place. Create and track maintenance tickets and work orders with real-time communication.

Nothing gets lost across email, notebooks, or messaging apps
Full audit trail with clear ownership

Keep security connected to operations

Unified security overview and alerts

Cameras, alarms, and access events are connected and visible in one app. Security issues are prioritised and linked to what's actually happening on site.

Fewer blind spots
Less monitoring fatigue

What Changes When Your Hotel Runs as One System

Results from hotels using Fentrica to unify access, energy, and maintenance.

5–25%

Energy savings

depending on baseline

5–10 hrs

Front desk time saved

per week

10–30%

Maintenance cost reduction

through prevention

Fewer

Guest-visible failures

proactive monitoring

Exact impact depends on property size, systems, and usage patterns. We model this before rollout.

How Fentrica Simplifies Daily Operations

Guest Check-In & Check-Out

Guest books room online

Fentrica sends access code automatically

Guest has access to room, amenities, and parking

Check-out time arrives

Fentrica revokes access automatically

Energy & Comfort

Guest checks in

Fentrica activates HVAC and lighting for the room

Energy adjusts based on occupancy and weather

Guest checks out

Room returns to standby mode automatically

Maintenance

System detects anomaly (e.g. HVAC underperforming)

Fentrica creates maintenance ticket with full context

Task assigned to technician or vendor

Issue resolved before guest notices

Ticket closed, history logged

Simple Implementation with Minimal Disruption

Get started in weeks, not months.

01

Connect

Connect the Fentrica controller as part of a pilot project. No upgrades or investments into your existing technical systems needed.

02

Sync

Sync all building data—access, tasks, alarms, metering and energy.

03

Set Up

We help you configure workflows, automations and dashboards and show your team how to get the most value.

04

Expand

Once the pilot shows clear results, scale to more buildings and assets at your own pace.

Fast rollout. Low risk. No major system upgrades needed.

Built for Trust

Enterprise-Grade Security

End-to-end encryption, strict role-based access control, and full audit trails for every user and device.

Your Data, Your Control

You own your data — Fentrica acts as a data processor under GDPR, not the owner. Role-based permissions control who sees what. No vendor lock-in.

Works Even When We Don't

If Fentrica goes offline, your hardware keeps working. Keycards, local systems, manual overrides — all still functional. We add intelligence without becoming a single point of failure.

Frequently asked questions

Usually 2–6 weeks depending on the scope and number of systems to integrate. We start with a pilot and expand from there.

Typically no. Fentrica works with your existing systems and infrastructure. We integrate with what you already have.

No. Fentrica sits above your existing systems and connects them. Your PMS, BMS, and other systems continue to operate as before.

Yes. We use role-based access control, encrypted communication, and follow industry security standards. All data is processed in accordance with GDPR.

Pricing is modular and based on the number of assets, systems, and sites. Contact us for a customized quote based on your specific needs.

Yes. Fentrica integrates with existing business systems for cost allocation, reporting, and operational data sharing. This allows energy, maintenance, and usage data to flow into your existing financial workflows.

Ready to unify your hotel operations?

See how Fentrica can transform your hotel's access, energy, and maintenance operations in a 30-minute demo.

Fast setupLow-risk proof of conceptLive setup help included
Unify and Automate Guest Access, Energy and Maintenance | Fentrica