StoreSafe Case Study
How Fentrica Helped Build a Smarter, More Profitable Storage Business
StoreSafe is pioneering tech-driven self-storage in Georgia. By integrating automation and digital monitoring, they created a safer, more efficient experience for both tenants and operators — enabling 20% higher rents, less administrative cost and stronger customer trust.
How a Connected Self-Storage Space Saves Time, Increases Rent, and Keeps Tenants Happier
Before
- •Manual access code creation & removal
- •Separate systems for cameras and access
- •Manual admin work, risk of human error
- •No real-time visibility into technical systems
After Fentrica
- •Fully automated
- •Unified control from a single dashboard
- •Automatic syncing with customer contracts
- •Immediate alerts on power or equipment issues
- •20% higher rent per m² due to digitalisation & enhanced security
The Problem
In Georgia’s growing self-storage market, most operators still rely on manual locks and disconnected security and maintenance systems. Creating or removing access codes required constant staff involvement, and outdated codes posed security risks.
At the same time, with operating costs increasing and competition putting pressure on pricing, efficiency has become the primary lever determining whether a facility gains or loses profitability.
This caused
- Friction for customers (waiting for codes or assistance)
- Extra work hours for staff managing access and payments
- Security risks from outdated or forgotten (“zombie”) access codes
- Limited visibility over technical systems and maintenance status
StoreSafe wanted to stand out with a modern, mobile-first experience for their largely expat and younger customer base — people who expect everything to work digitally and seamlessly.
The Fentrica Solution
StoreSafe implemented Fentrica’s integrated access, monitoring, and alert system to connect every key function into one platform.
Automated Access
Each customer automatically receives an access code once their contract starts — and it’s instantly revoked if payments are overdue or the contract ends. Onboarding now takes minutes.
Live Surveillance
Live surveillance feeds are accessible via web and mobile (for both customers and administrator), offering total transparency.
Real-time Alerts
Any power, technical or security issues trigger real-time alerts, enabling fast reactions.
Remote Operations
Entire facilities can be operated remotely — with no on-site staff required.
Quick & Easy Implementation
Implementation took just one day after the hardware was installed.
Business Impact
per square meter thanks to modern digital experience & security.
reduced by eliminating manual code handling.
and improved customer satisfaction
- •Real-time monitoring, ensures reliability and fast response
- •Foundation for future full automation, across upcoming locations.
- •Minimal on-site staff needed, for 160 units
"Fentrica was the only solution that combined access, monitoring, and surveillance into one platform and was able to integrate with our other systems (Freshdesk, Storeganise). And it didn't cost an arm or a leg."
Modules Used
Comprehensive solution components that powered StoreSafe's transformation
Automated Access Control
Smart code generation and management
System Monitoring & Alerts
Real-time facility status tracking
Integrated Surveillance
Unified camera management system
Storeganise Integration
Seamless system connectivity
Cloud Dashboard for Remote Operation
Complete facility management from anywhere
Ready to Transform Your Storage Business?
See how Fentrica can help you grow income revenue, reduce costs, and improve customer satisfaction like StoreSafe did.